FAQ’s
Rishi Industries specializes in the manufacturing, trading, and export of a diverse range of mining machinery and machinery parts. Our catalogue includes Hydro Steel Water Bags, Segment Sleeves for Wire Saws, Steel Pattis for Gang Saw Segments, M-type Pattis for Multi Cutters, Springs for Wire Coating, Wire Ropes, Wire Joint Sleeves, Thermocouples for Synthetic Modeling, Steel Dyes for PU Coating, and much more. For more details click here.
We prioritize quality in all our products. Each item is meticulously designed and manufactured to ensure endurance, efficiency, and superior performance. Our commitment to excellence is upheld through rigorous quality control measures at every stage of production.
Yes, we offer highly customizable solutions tailored to meet the unique needs of our clients. Our ability to customize machinery and parts sets us apart in the industry, ensuring that our products align perfectly with diverse project requirements.
We provide comprehensive guidance and training on the operation, maintenance, and utilization of our machinery. Our goal is to ensure that our clients maximize the efficiency and longevity of our products.
Yes, we provide extensive customization options to suit unique project needs. Our ability to tailor machinery and parts according to specific requirements is one of our key strengths.
Purchase
You can reach out to us via contact us on our website or directly contact our team at ekta@rishiindus.com for any inquiries, product details, or purchasing information.
You can request a quote or place an order by contacting our sales team directly through enquiry form or by sending an email to contact@rishiindus.com. Please provide details about your requirements, and our team will assist you promptly.
Our products are available for purchase directly through our website or by contacting our sales team. We also work with authorized distributors in various regions for convenient access.
Yes, we provide order tracking services. Upon placing an order, you will receive tracking information to monitor the status and expected delivery of your purchase.
While we primarily operate online, we have our office in Udaipur, Rajasthan, India. Contact our sales team or check our website for information about physical location.
Other
We stand out due to our commitment to superior quality, competitive pricing, and comprehensive after-sales service. Additionally, our wide range of customizable products caters to specific client needs, offering versatile solutions not commonly found elsewhere in the market.
We have a dedicated after-sales service team that assists in the setup, installation, and maintenance of our machinery. Our commitment to customer satisfaction extends beyond the purchase, ensuring ongoing support for our clients.
Our products stand out due to their superior quality, customizable options, and competitive pricing. We offer versatile solutions tailored to meet specific client requirements, setting us apart from others in the industry.
We occasionally offer promotions, discounts, and loyalty programs. Stay updated with our website or subscribe to our newsletter to receive notifications about such offers.
Market Presence
Yes, while based in Udaipur, Rajasthan, India, we cater to clients globally. Our products and services are available to mining industries worldwide, allowing us to support ventures on an international scale.
Yes, our products meet industry standards and often exceed quality certifications to ensure reliability and compliance with international regulations. Feel free to inquire about specific certifications relevant to your needs.
Payment & Terms and Conditions
We accept various payment methods, including major credit/debit cards, bank transfers, and other secure online payment gateways. Our sales team can provide specific details upon inquiry.
Yes, we offer warranty and guarantee policies on our products. The detail differ as per the product purchased , hence for more details reach out to us at contact@rishiindus.com
Yes, we typically request advance payment for orders. This helps in initiating the manufacturing or procurement process and ensures a streamlined transaction.
Yes, we accept payments in multiple currencies to accommodate our global clientele. Additionally, we facilitate payments through secure methods, including Letters of Credit (LCs), for convenience and ease of transactions.
Yes, we have a comprehensive return and exchange policy. Please reach out to us at contact@rishiindus.com for detailed information on eligibility, procedures, and timelines.